MAKE YOUR CUSTOMER SUPPORT STAND OUT WITH THE BEST WORDPRESS SUPPORT TICKETING SYSTEM.

If you are thinking of moving away from Email-based or SaaS-based support, then WSDesk is just the right thing for you. This is an easy-to-use and feature-rich WordPress Helpdesk Plugin that will help you manage your customer queries efficiently.






Features

Loaded with intuitive features, WSDesk will make your life easy…


Simple Interface

Help your customers like never before with the simple and user-friendly interface

Triggers

Trigger actions based on specific conditions.

Custom Views

Filter your tickets based on relevant conditions.

Backup & Restore

Secure your data with easy back up and restoration.

Automation

Automate assigning tickets, tagging, and suggestions.

WooCommerce

Integrate WC Reports, Vendor and fields seamlessly.

Email Based

Interact with customers conveniently from the dashboard.

Support & Updates

Get one year of premium support and updates.





MAKE YOUR LIFE SIMPLE

Customer support is one of the essential aspects of your business.

Make yours and your customers’ life easier by ensuring prompt responses and innovative solutions.




Why choose us?

WSDesk has been designed after considering issues we ourselves have faced while trying to find the right support system for our website. Thus, it is equipped with everything you need: unlimited tickets, multiple support agents, customisable email replies, complete ticket history, file attachment to tickets, and loads more…


FAQ's



What is WSDesk?

WSDesk is a customer support ticketing plugin built on the WordPress platform. It works seamlessly with WooCommerce.

How is it better than the existing plugins?

Here are some of the reasons:
– It has a simple, highly flexible interface.
– There is no limit to the number of agents or users you want to add.
– There are no monthly charges.
– Unlike cloud-based solutions, you will have complete control over your business, and you will be the sole owner of your data.
– It offers a seamless integration with WooCommerce.
– Shows the ticket history of each customer, so that your agents are always in the know.
– In addition, if you have been using Zendesk, you can easily import all your tickets with just a single click.
– What’s more? It will help you understand the true value of your customers even more!

How much does it cost?

The detailed pricing structure is mentioned on the Pricing page.

Is it a one-time cost? Or does it entail any monthly charges?

Yes, the license entitles one year of support & updates. And there are no monthly fees or yearly subscription involved. The plugin will continue to work even after one year. You can extend the support and updates after one year at 50% discount.

Is there a policy for refund?

We have 30 days No-Questions-Asked refund policy. If for some reason our plugin doesn’t serve your requirement, you can ask for a refund within 30 days of your purchase.

Is this plugin suitable for WooCommerce based websites?

Absolutely! WSDesk integrates with your WooCommerce-based website effortlessly. You even have an option to turn on the customer purchase and order history on support tickets.