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GDPR Compliant

Keeping the GDPR compliance in mind, we have prepared our privacy policy as an information manual for how we, at WSDesk collects, maintains, uses and discloses information gathered from users. This article will also shed light on how you can access your data and decide to remove them. Further,......

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WSDesk Frequently Asked Questions (FAQs)

WSDesk FAQs 1. How can I get a threaded history in the email conversation, while replying to support tickets? You can add [conversation_history] short-code in you agent email reply template, placed under Email tab of WSDesk to get a threaded history in your email conversions. A screenshot of sample email template is shown below.......

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wordpress live chat

WordPress has a number of popular options for live chat and most of them are actually good. This further intensifies your dilemma of choosing the right WordPress live chat plugin/service. Without any further delay, this article would directly delve into comparing two of the most downloadable WordPress live chat......

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WordPress Support Plugin

Previously we have written comparison between several WordPress Support plugins. But, this article is written keeping Woocommerce in mind. This article is for you if you are a WooCommerce store owner and is looking for a helpdesk solution. In this article we won’t be delving deep into the features......

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